Because governmental travel requirements change periodically, you should check with a visa service or the consulate of each country you will visit no later than three (3) weeks prior to sailing to verify travel documentation. Holland America Line and its onboard staff are not able confirm flights from on board our vessels. Active-Air traffic controllers, Air Marshalls, FAA & TSA employees regardless of flight benefits. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ship's scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to advise you of arrangements to minimize disruptions in your vacation plans. Keep these items close at hand in your purse or jacket pocket. Management reserves the right to refuse service for any reason, including refusingservice of alcoholic beverages to intoxicated guests. All adults of legal drinking age for the respective itinerary that are booked in the same stateroom must also purchase the package. If you plan to bring a service animal, you must call ourGuest Accessibility Dept. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii and Mexico. Roll-in Shower and bathtub: Suites SC6175 & SC6164. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Q Can I print out my Express Docs without completing the Online Check-in? Be it illness, family matters, unforeseen work events - anything, CPP enables you to cancel your vacation plans before you leave for any reason and receive a refund. Your Daily Program will list times and locations. The Department of Agriculture now considers these cruises to be akin to an international voyage and therefore under biosecurity control. endstream endobj 54 0 obj <>stream If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Cruising is for everyone, and we welcome and cater to families with children. Certain ship transfer operations (i.e. Yes, youll find a range of experiences to suit the interests and activity levels of everyone in your family. These suites have a king-size bed convertible to 2 twin beds. A The email notification cannot be re-sent; however, reminder notices are scheduled to be sent at approximately 30 days and 14 days prior to departure for those guests who have not yet completed their Online Check-in. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. The Captain cannot perform legal ceremonies. If vouchers are needed, they will be included in the Express Docs. Our ships provide a quality of service and a variety of accessible features to make your voyage a relaxing and enjoyable experience. Stay connected throughout the cruise by surfing the web, using social media, checking email and sending messages to friends and family. It is important to note, however, that meals are prepared in mass quantities on board, thus there is always the possibility of some cross-contamination. Thanks in advance for your help. You do not need to include suffixes on your airline reservation. Important Information for Service Animals on Australian Cruises Plan to be at the airline counter at least two hours before flight time for domestic flights and three (3) hours before flight time for international flights. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. We recommend booking your flight arrangements through Holland America Line's Flight Ease. Once you have booked your flights, please check the airlines website, or contact the airline directly for information regarding baggage fees and other charges. Canned or bottled beverages, including water, carbonated mineral water, and soft drinks. Cash is accepted in our casinos. Rotterdam, The Netherlands As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. In many countries, you can use your ATM card to obtain local currency. If passengers become ill or injured during the voyage and the diagnostic and/or care needs exceed the capabilities of the infirmary, passengers will be transferred to medical facilities ashore. If you are unable to function independently in these areas, you must bring a caregiver with you. Thus, it may be necessary for Holland America Line to make alternate transportation arrangements such as a sedan vehicle. Don't miss the sail away festivities with our entertainment staff. The letter from the child's parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. Holland America Line is widely recognized as a leader in the premium segment of the cruise industry. Bathtub with separate accessible transfer shower: Suite SS6108, SY5002 & SY5001 Bidis - essentially flavored cigarettes - are not generally permitted entry. Holland America Line welcomes all guests to explore our cruise vacation offerings. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Why are Grand Voyages exempt from the Have It All promo? Roll-in Shower: Staterooms J1074, K1011 & K1012. To ensure that happens, we have appointed a Designated Person who operates under the standards established by the International Management Code for the Safe Operation of Ships and for Pollution Prevention, commonly referred to as the ISM Code. The Current View and Current Page options allow you to print just the page that is pictured to the right.You may also select specific pages you would like to print by typing the page numbers in the box next to Pages.For example if you just want to print pages 2 and 3. Kitchen exhaust fire-suppression systems. Our people understand to never assume that everything is being done as it should be. During these drills, the firefighting teams practice implementing plans that have been developed to provide guidance for fighting fires in the different parts of a ship. To order Greenhouse Spa products online, visti www.timetospa.com. No. You must be able to care for yourself, including dressing, eating and attending the ship's safety drills. All of our crew are appraised by a senior officer at the end of each sailing assignment. NEW! You may be required to present additional or different travel documents, such as a passport when entering foreign countries, including some countries in the Western Hemisphere. + Up to $50 Onboard Credit. Mail is provided to the Port one hour before sailing. Click the Privacy tab. Prices shown are per person, based on double occupancy. If you are sailing on a Holland America Line Grand Voyage please visit Essential Information (hollandamerica.comfor visa information. Your stateroom keycard will be delivered to your stateroom. During online check-in, you can securely submit your Immigration, Disembarkation and credit card registration forms. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: For a list of approved documents visit: https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative. These shore excursions, hotel stays, and even Flight Ease air travel, can be coordinated by our Personal Cruise Consultants to best complement your journey. Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms. A Yes, all the required information is contained in Express Docs, including flight itineraries, hotel and transfer details. If it is your day of sailing and this happens to you, please follow these guidelines: First, advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. Any associated costs related to or caused by an airline schedule change is the responsibility of the guest. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. We also recommend that you carry the immunization records with you in case they are required at any port of call. Bathtub with separate roll-in shower: SY 8068 has wheelchair access on the left side when facing the bed. Package), or $11 or less (Signature Beverage Package). Family Ocean View Stateroom: Koningsdam's 32 quint staterooms range from 222 to 231 square feet and feature two bathrooms, one with a bathtub and shower. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. Telephones with amplified sound or an amplification attachment for telephones in staterooms. I am counting day one as Thursday to Friday, then Friday to Saturday, Saturday to Sunday. The credit card on file and payment day of the month can be updated at any time. Where can I find it? Choose from options for calling only, calling and messaging or calling, messaging and data. Boarding may be denied if you arrive at the pier without the proper travel documentation, and in that case you would not be eligible for a refund. Holland America Friends and Family Discount is a special . Mar 26, 2020. Introducing Have It All a premium package that allows travelers to get everything they want in one simple fare. Can you get Have it all without the drink package. Is that correct? Q I find some of the wording on my Express Docs is too small on the screen to read comfortably. The program has an open door policy, which means participants may come and go as they please. Q Do the luggage tags need to be printed in color? Unfortunately, we no longer support this browser for our shopping experience. You can also read the Latest Cruise News, Download Ship Itinerary, or take peak at the Crew Galleries. It is also a good idea to carry a written list of your medications in case they are lost. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. For help finding your ideal stateroom, please call us at 1-855-932-1711. You will be responsible for all costs you incur to join the vessel at the next port. For more information, or to sign up go to www.maketraveleasier.com/Holland or call 18778470045 to speak to one of our customer service representatives. If the booking is paid in full and within 45 days of travel, you may go to www.hollandamerica.com and select the links for Online Check-in. A If you are using an Apple Safari browser, you may need to upgrade to a newer version of Safari or install a Firefox browser. All onboard purchases and services are charged to your account by using your stateroom keycard. Hairdryers are available in staterooms on all ships. Onboard Credit may be used to pay for Crew Appreciation, Service Charges and Additional Tip. Global Positioning Systems (GPS) to precisely locate our position on the sea. A:Yes. We assume no responsibility for loss, damage, or delay while baggage is in the custody of airlines. Will my husband and I be able to order wine delivered to our cabin? My cruise is in January 2023 and do I need to purchase by a certain date? For security reasons, the loading of luggage, which you checked in at the terminal, will not commence until 1:00 p.m. For safety reasons, all infants sleeping in a portable crib must weigh 30 pounds or less, with a maximum height of 34 inches. Instructions: 1. Get started! Suites B8101, SA7092 and staterooms K11049, VB11038, CQ10033, VE8142, VD7049, K6185, VC6158, V5051, V5048, FB1172, E1165 are ambulatory accessible. With the Elite Beverage Package you can enjoy all drinks menu priced $15 and under including Dale DeGroffs Original Cocktails! A Once Online Checkin is complete, the booking is paid in full, and the cruise is approximately 45 days prior to departure, you may access your Express Docs online 24/7. Ambulatory Accessible Babysitting service is not offered on board. Don't Hesitate! We assume no liability for any acts or omissions of any airline, including, without limitation, those involving cancellation of flights, schedule changes, re-routings, damage to or delay or loss of baggage, flight delays, equipment failures, accidents, pilot or other staff shortages, overbooking or computer errors. The best time to book your next cruise is while cruising with Holland America Line. U.S. Department of Transportation Cruise Line Incident Reports. I would like to know if it is possible to get Have it all without the drink package and how much less would it be? You can even make arrangements for family and friends to sail with you on your next cruise, even if they are not currently on board with you. Call 1-800-259-2408 (sales prompt #2) or Request A Consultation To Start Planning Your Family-And-Friends Cruise Today! {R@HQCxiaVJ},jY{<3cRH$A$rME83jF@`8!0-L$I|@/q51r~Nl2~sl*46nr>vt:\eKo78\q97{Vtv#bN69NZnxsnH4e._>4cPGpNEaUcDa,U^|Vs>u.b1qSf@?*+. a^0:n+5z]voZ juu\%uCVacEPO=:7k'Hmmll [I/Ml/F^[8J)f-}N)%}|I% ~[WS ?=OS Wj*0n~qn*Ey@fS |{je3LWmFr*OkT23vqz4O.${Cphl6Z-6#|50_S/#*mc]Wqi*h%Jv6BbA$x-.^P '8$eQ}9MGz1s In addition, you may also miss out on certain discounts given to Holland America Line guests that go through CIBTvisas. Otherwise, there will be staff available at the pier to advise you of your stateroom number as you fill out your luggage tags. Guests may, if they prefer, use another visa service or complete the process on their own. To arrange special meals, please contact the Ship Services Department at 8005411576 at least 60 days prior to departure. You may also contact your travel advisor, CIBTvisas or other local visa services for assistance in determining which visas will be required for your specific cruise based on your nationality. An ESTA will need to be completed for each family member traveling on the cruise. Service starts at only $29.95 for 1 bag and $39.95 for 2! A There are several benefits to having Express Docs: Q Are Express Docs available for all cruises? If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship's Security Officer so that they can make a notation of this in our gangway control system software. For additional requests and advance orders, please fill out our Infant Request Form and email it to HAL_Ship_ Services@hollandamerica.com. Are gratuities included in Have it All ? A Yes, check the 'All Guests' button, then click the 'Continue' button. Should you need assistance in locating this information, please contact ourGuest Accessibility Department. Place them in a carry-on bag or keep them with you so you can access them easily. NLV typically runs its course in 24-48 hours without serious or long term health effects. What behavior is expected from employees and their guests with regard to the Family & Friends Program? If you've purchased a Holland America vacation package or hotel accommodations you will find information in your documents. We offer celebration packages, flowers, chocolate dipped strawberries, special wine offerings, beverage packages and cards, spa treatments and keepsakes. ONBOARD CREDIT FOR HOLLAND AMERICA LINE ACADEMY GRADUATE Complete #1 and #3 Please send your completed application form and required documents by email to Family_and_Friends@hollandamerica.com. International travel is usually very safe but there are things you should do to stay safe and healthy. You can also order Beverage Packages, Champagne and other onboard gifts for any guest booked on a Holland America Line cruise. Does the HAL website usually show the fact that a person has booked Have it All (See screen shots below). If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. In absence of running water, the use of alcohol-based hand sanitizers is recommended to help prevent disease transmission. Each ship is staffed with a professional Kids Club Director dedicated to making sure children have a great time. Beverage Management reserves the right to revoke the package if misused. Yoga, Pilates, Indoor Cycling and cardio circuit training are available for participants at all levels. And if your child is celebrating a birthday on board, ask our dining crew for a special, personal-sized cake! Therefore if you are using a mobility scooter you may be asked to disembark your scooter and enter the coach by the front steps and ride safely in a regular coach seat, transfer to a provided boarding chair and take the lift onto the coach and transfer to a regular coach seat, or ride the lift on your scooter and then transfer to a regular coach seat. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered. 200% inside/ocean-view; 200% verandah/suite. Accessible Bathtubsprovide the maneuvering clearance alongside a bathtub to allow for transferring to a seat in the bathtub from a wheelchair. Select All to print all pages. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. In accordance with U.S. legal requirements, we are providing the following link to theU.S. Department of Transportation Cruise Line Incident Reports. Keep these items close at hand in your purse or jacket pocket. These items may also be downloaded to the screen reader-enabled computer in the Explorations Caf. For a current listing of the daily volume soft caps, see the Internet Plan Selection page. stateroom must also purchase the package. Ik zie nl. Promotional credits are non-refundable. This right does not apply to increases in Taxes or to Surcharges. Are we able to take advantage of this great promo? Roll-in Shower: Staterooms VB6003, VB6004, C1082, C1081, D1100, I-8037 Save up to 45% on 2023-2024 cruises while earning up to $300 Onboard Credit per stateroom!*. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. After you make full payment, we reserve the right to pass any price increases to you for charges resulting from increases in airline fuel or other surcharges or government-imposed taxes or fees. Packages are non-transferrable and non-refundable. Flexible Fares: Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. If you are a foreign national entering the United States you may require a visa or ESTA (Electronic System for Travel Authorization) if you are a national of a country eligible for the Visa Waiver Program (VWP). about the Greenhouse Spa and Salon. Our galley staff on board is accustomed to and experienced in dealing with these types of needs. Imagine the smile caused by a bon voyage bouquet; the pleasure given with a "Well-Being" spa package or the appreciation felt for a prearranged romantic dinner for two at the Pinnacle Grill. Staterooms I-8033, VB6002, VB6001, J1074, K1012, K1011 are fully accessible. When difficulties arose, 99% of the parents either settled things immediately or removed the child from the situation (like the showroom or dining room). Book your next Holland America Line cruise while on board and you will receive up to $400 per person shipboard credit, good for your next Holland America Line cruise. Express Docs Issued now for all Family & Friends bookings on sailings departing after May 9, 2009. Create your account now! The Coca-Cola Package includes unlimited fountain sodas for $8.00 per person, per day. I am only seeing the shore excursion credit and the fine dining credit on my account both online and in the navigator app. On days of sailing, Holland America representatives will be stationed in the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. Structural stability software programs which ensure the weight of fuel, wastewater and other onboard supplies are properly distributed to maintain structural integrity. Holland America Line has no control over seat assignments. How much is the Have it all package for my husband and myself on our 28 night cruise? Additional fees & taxes may apply. The IMO, through its many assemblies, committees, boards and administrative offices, sets international standards that all passenger and cargo ships must comply with. Is this up to 72 hours prior to ships departure which is 17:00, or is this up to 72 hours before anticipated arrival to board? Infants must be at least six months of age at the time of embarkation. More detailed information on NLV is available at the Centers for Disease Control website. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket. Under page range you may select which pages you would like to print. Please Note: In accordance with FAA regulations, airlines have restrictions concerning traveling with oxygen and oxygen containers. Learn more about the Greenhouse Spa and Salon. Refunds (except for amounts paid for CPP) will be made in accordance with the following Cancellation Policy for written cancellations received prior to the date on which you are to commence travel by air, rail, sea or otherwise. By combining Holland Americas Luggage Direct onboard airline check-in and Bags VIP luggage delivery services, you can check your luggage on the final day of your cruise and not have to deal with it again until it is delivered to your door! View the complete list ofprohibited items. Important: Do not pack your passport, medications, cruise documents or airline tickets in your checked luggage. Learn about our health protocols. Please Note: In an effort to prevent international child abduction, many governments have initiated procedures at entry and exit points. service of alcoholic beverages to intoxicated guests. Our senior management team operates under a trust but verify philosophy which means going on the ships and ensuring that our practices meet the requisite standards. You may print selected pages or the entire Express Docs form. With Flexible fares, you may change your flights without change fees at any time prior to your cruise final payment date. You can purchase a Future Cruise Deposit (FCD) and decide on your cruise later or you can make your booking while on the ship with the Future Cruise Consultant and earn double the Onboard Spending Credit!
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