Would I returnYes were! the gentleman singing and playing his guitar as well. Also the place is desperate of a deep clean and repairs to tables and chairs or better still replaced!! We arrived and noted that there were plenty of free tables , and naturally assumed we wouldn't have to wait long to be seated Tasty food at affordable prices are offered here. Extremely uneasy about this. i fully understand that it is not the establishments fault that they were still there, however, the staff could have rang us letting us know there would be a wait and to come a little later but instead we were made to wait. When we mentioned our complaints thestaff who were not interestedMore. Zoom in to see updated info. Eventually the cutlery arrived. The service was 1st rate all evening, we by choice had longer than normal breaks before starters and after mainstoo busy chatting.For the main, the food was prepared fresh, I had the musselswhich were frozen, you could tell by the amount of smashed shells and the taste. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. many other patrons the food was delivered hot to our table but within 5 minutes it was cold We werent willing to spend any more money getting desserts so just got the kids an ice cream. I had the Jambalya Risotto, which I have to say was below average. Garlic bread was very hard and dry. sorry none that I'm aware of but please, I'm no expert. we ordered one cheesecake and 2 slices of cake. Not one server smiled during our stay. They were so warm and friendly they couldnt have done more,they even made a cake in advance for him on request and sang to him when it was brought out. Our second bill came out and was around 30 so we questioned this only to be spoken to extremely rudely by the manager who said the waitress had made a mistake not him (the waitress was being shouted at by him to go back inside numerous times) so it was for us to pay. The food service was efficient the food was piping hot and great value for money , we had clean plates all round . Italian, Pizza, Mediterranean, European, Vegetarian Friendly, Vegan Options, Vegetarian Friendly, Vegan Options, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Then to the fabulous finale..dessert. Holiday Inn Newcastle - Jesmond, an IHG hotel. The meals were all brought out very quickly and were hot which was good. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Sambuca Pavilion Heaton Park official Facebook page. were! To make matters worse, this was brought to the attention of the manager, who tried to brush it off by saying she was joking (even if she was this was not a joking matter and should have been addressed rather than excuses made). Won't be back. The whole experience was laughable from start to finish, complete shambles, place has really gone down hill over the last few years. Was bit like McDonalds! Little Haven Hotel. I may return in the future to try Sambuca again, but I wouldn't be in a hurry to go back.More, Went to this restaurant by chance. Thanks. My mam couldn't drink it so sent it back and was given a seperate little jug for lime, there was less lime in the jug than in her original drink. This was the highlight of the meal. Off I went AGAIN, and advised that we had not received cutlery. Stay well clear of this place! Asked for the bill to see how much we had paid for a carbonara, margarita, chips and 4x double vodkas. Sambuca Braise Station: Great value for money - See 24 traveler reviews, 6 candid photos, and great deals for Newcastle upon Tyne, UK, at Tripadvisor. Then to the fabulous finale..dessert. When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! i do appreciate the staffs attentiveness to our party after we were sat however, the problem could have been solved by a quick phone call at anytime before. I actually had to point out to the waitress that there were 3 of us. Everyone else's starters were fresh. My cheesecake was stale, and the two portions of red velvet cake were STALE. I eat there at least twice a week with my daughter. The food was delicious. Are you sure you want to delete this question? When told that things were not OK we were just met with bad attitude and them patronising us. Backworth Golf Club - Backworth Miners' Welfare. I would only visit here if your not that hungry and want to spend a lot of money for not much food. i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We are so sorry but it actually should of been 45 could you please drop the other 4 off ASAP thanks for your visit . Staff asked if everything was OK as if it was just routine and not because they actually cared. My food was all under cooked, first time I tried a scallop, i had to spit it out. Sambuca Quayside Claimed Review Save Share 744 reviews #107 of 785 Restaurants in Newcastle upon Tyne $$ - $$$ Italian Pizza Mediterranean Watergate Buildings 57-60 Sandhill Quayside, Newcastle upon Tyne NE1 3RG England +44 191 261 7767 Website Closed now : See all hours See all (181) of 785 Travelers' Choice 2022 Food Service Value My friend and I had lunch at this restaurant on the 6/12/22 we have been several times before, the service was great staff are always friendly but the restaurant was freezing cold we had to eat our lunch with our coats on and so didmany other patrons the food was delivered hot to our table but within 5 minutes it was cold Italian restaurants in the North East and Newcastle, currently delivering fresh Italian dishes. Had the surf n turf which was phenomenal xxxYou would expect alot less for the bargain price.Literally outstanding food and excellent service from Maria and Angie. Do I need to book a table if visiting at 1.30 on a Friday? If the system detects something that potentially contradicts our. the music down as we were having to shout at each other and still couldn't hear what was being said. And our food was delicious also, all tasted really fresh and again good portion sizes. Make sure your information is up to date. i do appreciate the staffs attentiveness to our party after we were sat however, the problem could have been solved by a quick phone call at anytime before. Sambuca Sambuca Claimed Review Save Share 296 reviews #425 of 785 Restaurants in Newcastle upon Tyne Italian Pizza Vegetarian Friendly Park House Heaton Park Jesmond Vale Lane, Newcastle upon Tyne NE6 5JS England +44 191 276 0011 Website Closed now : See all hours See all (79) Get food delivered Order online Ratings and reviews 3.5 296 My food was all under cooked, first time I tried a scallop, i had to spit it out. We just missed happy hour, which was fine as the meals are reasonably priced. I complained but was not offered nothing to compensate! Terrible service. 2 talking about this. It should have been a sign of things to come. My food was all under cooked, first time I tried a scallop, i had to spit it out. Disgusting. 15 minutes for drinks, food arrived quickly, had a 3 course special, potato skins average, pizza over cooked and crust so hard when cutting into it the pizza nearly flew across the table. Foursquare 2023 Lovingly made in NYC, CHI, SEA & LA, "Well worth a visit. Are you sure you want to delete this answer? The meals were all brought out very quickly and were hot which was good. Absolutely disgusting manager needs to be let go. Tripadvisor performs checks on reviews. My son got a portion of Bolognese which wouldn't feed a bird, and my daughter's pizza crust was so tough , you'd need a jackhammer to get through it. And dont expect a refund. being still sat at our table. meat prawns ribs rib steaks ribeye garlic cheese bread cheese bread potato skins chicken poultry seafood steaks pizza chicken melt melt sandwich terrine garlic prawns pate beef sandwiches calamari soup salmon penne pasta fish soup lasagna garlic pizza pepper steaks calzone pizza garlic pizza bread king prawns risotto mussels seafood pizza belly The daytime specials are excellent value for money, This is the version of our website addressed to speakers of English in the United States. Sambuca Claimed Review Save Share 525 reviews #575 of 782 Restaurants in Newcastle upon Tyne $ Italian Greek Vegetarian Friendly 74-82 Great Lime Road Forest Hall, Newcastle upon Tyne NE12 7AL England +44 191 256 6333 Website Closed now : See all hours See all (74) Get food delivered Order online Ratings and reviews 525 usually i wouldnt have waited that long yet we were a group with children, some being 12, that couldnt leave due to their parents not being able to pick them up. Not one server smiled during our stay. There is no need for a manager to be asking inappropriate questions, always was quite creepy years ago and is still the same now, will never be back!!! another 20 minutes passed by which time we had a fit of giggles when my daughter suggested we face plant into the desserts and eat them like that. Service mediocre, food really basic and tasteless, could cook better at home! Everyone else's starters were fresh. Will probably return in another year and just hope it will finally follow the true Sambucca brand ethos!More, Appalling. When we mentioned our complaints thestaff who were not interestedMore. What a great find. The staff I appreciate they are very young but need training in hospitality however the two older staff ie the taller long haired lady and the guy behind the bar taking payments absolutely couldnt crack asmile if they tried I assume one to be in charge I dont for the life of me understand why people go here to eat On a plus side, although short lived, when we mentioned about the missing item the waitress did acknowledge her mistake. on a different note the food was good, but the situation could have been managed better.More, Me and my brother took our mam out for a treat for Mothers Day and it was nothing but disappointing and I mean their was a problem with every single meal and drink that came out. Also by this point we felt we were being a pain when we werent we were whispering as we were being stared at by all the staff. Much better than some Sambucca restaurants, rossini sauce which was not a marsala sauce as I know it but was very nice anyway. i do appreciate the staffs attentiveness to our party after we were sat however, the problem could have been solved by a quick phone call at anytime before. I've been coming here for years with friends and family and have never had a bad meal, This is the version of our website addressed to speakers of English in United Kingdom. Sort yourself out Sambuca. The staff were great, the food was lovely (the special starter of scallops was amazing) the restaurant had a great atmosphere, whats not to like! We all got ice!!! Add a photo Get food delivered Order online Never again will I set foot in that shambles of a place. Asked to see the desert menu for the kids and was told 3 times to have tirramsu. Never again will I set foot in that shambles of a place. "Of course! Then the drinks, we all got a 'half of coke' that came out in whiskey glasses, definitely not half at a cost of 1.50, then my mams lager and lime half pint glass but not full and mostly filled with lime. Staff are superb, friendly and accommodating, but best of all they do their jobs so well. After the main meal, one of the waiters came up and asked for the birthday girl, my daughters face was priceless when he had her stand on a chair and he announced her 18th birthday to the restraint and got everyone to sign happy Birthday as Julia brought through the birthday cake. Stay well clear of this place! The location of the restaurant is also good, right on the River Tyne. Are you sure you want to delete this answer? My brother, his partner and her 10yr old daughter were left still hungry but they wouldnt do anything about it as they 'should have said something at the start', they were supposed to be able to see into the future and know that they were still going to be hungry before they had eaten anything! overall excellent food just the service and waiting is the let down, Visit frequently and the food is always a good quality. Get quick answers from Sambuca staff and past visitors. We have restaurants all over the North East, with many in the Newcastle area including on the Quayside, in Eldon Garden and in the likes of Forest Hall , Heaton Park, North Shields and Blyth. My brother, his partner and her 10yr old daughter were left still hungry but they wouldnt do anything about it as they 'should have said something at the start', they were supposed to be able to see into the future and know that they were still going to be hungry before they had eaten anything! No cutlery, just the desserts. Business people frequent the restaurant for lunch; business travelers enjoy our upscale casual dining and entertainment; corporate and social groups take advantage of Sambuca's first-class event planning; locals stop by for happy hour and dinner; and weekend dance bands bring out the party people. service, wonderful food and very nice staff. Antipaste Menu Main Course Menu Side Dishes Soft Drinks Dessert Caffe Societa I would only visit here if your not that hungry and want to spend a lot of money for not much food. We werent willing to spend any more money getting desserts so just got the kids an ice cream. Heating good so not cold, Booked a table for 20 for daughters 18th birthday, had a little wait for the table as it was really busy in the restaurant. 15 were here. Great Service and great experience. Mon. We chose from the 3 course menu for 7.95 - sounds like a bargain but be sure to check your receipt, as we were overcharged for drinks (which were overpriced to start with). was ready which was great and the portion size was perfect, not too big/small, and all 3 really enjoyed their food. It shouldnt have mattered, they should both have been willing to help and get the drinks that had been ordered and forgotten. My mams chicken and the other had was over cooked and quite hard in places so she didn't enjoy it and her soup was cold and watery. ordered had no flavour and was disgusting, young chavas walking around in tracksuits and air max trainers! Second time Ive been when visiting for work. Your staff made it very enjoyable . another 20 minutes passed by which time we had a fit of giggles when my daughter suggested we face plant into the desserts and eat them like that. The menu is the same as other sambucas. Sambuca Forest Hall menu Full menu with prices & pictures Contact address Sambuca Forest Hall 80 Great Lime Road, Newcastle upon T. Sambuca Forest Hall phone (+44)1912566333 Table Reservation Reserve a table now for Sambuca Forest Hall 4 / 5 from 3695 reviews Sambuca Forest Hall (+44)1912.Click to reveal phone http://sambucarestau. Will definitely be back soon. Never again will I set foot in that shambles of a place.More, This has to be the worst Italian restaurant in the north east, food tasteless, ordered spicy beef risotto which Ive ordered in other restaurants but it came covered in sweet chilli sauce minging! Then to the fabulous finale..dessert. Usually love Sambucas and have never had a bad experience before. Stay clear people do not waste you hard earned cash in this restaurant. We sat and sat and I got up and asked a waitress for cutlery. My son, daughter and I decided to go out for a meal. A huge thank you to Sami, chef Riad, Noufal and Hanz. Never again will I set foot in that shambles of a place.More, This has to be the worst Italian restaurant in the north east, food tasteless, ordered spicy beef risotto which Ive ordered in other restaurants but it came covered in sweet chilli sauce minging! Maybe I just ordered the wrong items. Ice cream was barely half a scoop, I would be embarrassed serving it! Then the drinks, we all got a 'half of coke' that came out in whiskey glasses, definitely not half at a cost of 1.50, then my mams lager and lime half pint glass but not full and mostly filled with lime. We actually felt unsafe by the time we had left. Desserts were standard Sambuca fayre. Shame really as we really liked this restaurant but it's not the first time the restaurant has been coldMore, Came for lunch with a friend. Can a vegan person get a good meal at this restaurant? So we asked for a couple more drinks as it was so cheap. The food was fantastic too. For the price the portions were great. mix of over attentive and hap- hazard! The food was beautiful and so reasonably priced, I highly recommend the Tagliatelle con Cozze, really tasty and my mum's chicken dish was beautifully presented with edible flowerson the plate. on a different note the food was good, but the situation could have been managed better. We always have fun and make memories when we go here. The manager was friendly, if a little over the top with his cheeky comments! I'd heard great things about Sambuca so we recently visited as a family for an evening meal. Manager brought us out some cocktails which he said were the same price as the drinks we had just had. Asked to order twice. !More, Whywhy..why are the owners not taking note of the reviews ? Staff were so friendly and attentive. "Oh yes, I'll be right down" . Your staff made it very enjoyable . I actually had to point out to the waitress that there were 3 of us. Also the place is desperate of a deep clean and repairs to tables and chairs or better still replaced!! My mams chicken and the other had was over cooked and quite hard in places so she didn't enjoy it and her soup was cold and watery. Sambuca features savory new American food and modern cocktails that will tempt any palate and nourish the soul. For myself the 1st time trying the la carte menu. Amazing Italian culinary dishes and a wonderful cozy place. So first we had to ask them to turnthe music down as we were having to shout at each other and still couldn't hear what was being said. The garlic bread we shared was divine, fresh out of the pizza oven. Staff asked if everything was OK as if it was just routine and not because they actually cared. Thomas was the star of the night and had us all laughing and singing along. For every check up at The Freeman Hospital, well be tripping over to Sambuca Braise for its delicious food and top quality service. Are you sure you want to delete this question? Do you have any gluten free options please? more. Was bit like McDonalds! Are you sure you want to delete this question? Order takeaway and delivery at Sambuca, Newcastle upon Tyne with Tripadvisor: See 294 unbiased reviews of Sambuca, ranked #565 on Tripadvisor among 1,149 restaurants in Newcastle upon Tyne. Not anymore. , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . We werent willing to spend any more money getting desserts so just got the kids an ice cream. Very young inexperienced staff. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. They should be utterly ashamed. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. This place will offer you great iced coffee or delicious coffee with cream. My cheesecake was stale, and the two portions of red velvet cake were STALE. Hot, tasty and served quickly. We sat and sat , and SAT. We are a small Italian restaurant based in Newc Wont be returning!! Desserts were standard Sambuca fayre. Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. I then had a lasagne. i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. Own or manage this property? We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Last Minute Hotels in Newcastle upon Tyne, InterContinental (IHG) Hotels in Newcastle upon Tyne, Holiday Inns Express in Newcastle upon Tyne, Travelodge Hotels Ltd in Newcastle upon Tyne, Pet Friendly Hotels in Newcastle upon Tyne, Newcastle upon Tyne Hotels with Laundry Facilities, Newcastle upon Tyne Hotels with Fireplaces, Hotels near (MME) Durham Tees Valley Airport, British Restaurants in Newcastle upon Tyne, Chinese Restaurants in Newcastle upon Tyne, Fast Food Restaurants in Newcastle upon Tyne, Gluten Free Restaurants in Newcastle upon Tyne, Indian Restaurants in Newcastle upon Tyne, Italian Restaurants in Newcastle upon Tyne, Italian Restaurants with Outdoor Seating in Newcastle upon Tyne, Mexican Restaurants for Lunch in Newcastle upon Tyne, Thai Restaurants for Large Groups in Newcastle upon Tyne, Vegetarian Restaurants in Newcastle upon Tyne, Best Waffles & Crepes in Newcastle upon Tyne, Best Tandoori Chicken in Newcastle upon Tyne, Best Grilled cheese in Newcastle upon Tyne, Breakfast Restaurants in Newcastle upon Tyne, Dinner Restaurants in Newcastle upon Tyne, Food Delivery Restaurants in Newcastle upon Tyne, Kid Friendly Restaurants in Newcastle upon Tyne, Late Night Restaurants in Newcastle upon Tyne, Restaurants for Group Dining in Newcastle upon Tyne, Restaurants for Special Occasions in Newcastle upon Tyne, Romantic Restaurants in Newcastle upon Tyne, See all restaurants in Newcastle upon Tyne. They took my steak to cook it a bit more for me and they cooked the already over cooked chips more aswel so the were inedible. My food was all under cooked, first time I tried a scallop, i had to spit it out. We would have been better off had it not. - toilets dirty and very smelly . Sambuca is rated accordingly in the following categories by Tripadvisor travellers: Park House Heaton Park Jesmond Vale Lane, Newcastle upon Tyne NE6 5JS England. Our nightly live music will engage our guests in the energetic vibe of the restaurant, reminding them to enjoy the simple pleasures of life. This place will offer you great iced coffee or delicious coffee with cream. and continue on cooking in kitchen without washing hands Maybe I just ordered the wrong items. usually i wouldnt have waited that long yet we were a group with children, some being 12, that couldnt leave due to their parents not being able to pick them up. was so aggressive. We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. (you can tell if you have a good chef in the kitchen by the way they cook a risotto) I'll bring it down to you" . Had fab food as always. Had to take my sister and cousins to Mc Donalds after we left. This was washed down with a bottle of wine that was reasonably priced. many other patrons the food was delivered hot to our table but within 5 minutes it was cold This is the version of our website addressed to speakers of English in the United States. When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! i fully understand that it is not the establishments fault that they were still there, however, the staff could have rang us letting us know there would be a wait and to come a little later but instead we were made to wait. 20 minutes later we were directed to a table with 2 chairs . Would go again if in the area. We felt rushed, as various staff continuously asked us if we would like a coffee whilst we were trying to hold a conversation and enjoy our drinks. my partners Risotto was irresistible. Does this restaurant offer table service? He came back with a note pad threw it on the table and said you have to do a bank transfer & pointed to the bank details on the pad, said fair enough just wanted to pay and leave,.waiter then stood over my shoulder watching me entering passwords for my online banking, found this really uncomfortable and had to keep moving my phone to protect my details and he kept moving to see what I was doing, he was just rude and made me feel like I was trying to bump paying my share of the bill, he was getting impatient as I set up the transfer, not my fault, restaurants problem, his attitude was totally acceptable, once payment went through He then looked at my phone 3 times to check I had paid. It came to 29.45. It went better than I expected it to be. 7 for prawns and there was hardly anything on her plate and no sauce. It got to the point i was too embarrassed to complain any more as they were making us feel we were just being awkward. Asked again for ketchup brought out tobasco sauce. "Of course! Does Sambucas on the Quayside offer a gluten free menu? The service was excellent, and the price was satisfactory too.More, Visited spontaneously after meeting up with family . I didnt realise until I looked later - we were charged an extra 8!More, Been to Sambuca Heaton this afternoon with good friends for a nice catch up. The remaining dishes judging by the clean plates were good. Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. Read reviews and menu for Sambuca Quayside: #284 of 3653 places to eat in Newcastle upon Tyne. I didnt realise until I looked later - we were charged an extra 8! Stay clear people do not waste you hard earned cash in this restaurant. We ordered drinks and when they didnt all arrive we approached two waitresses and asked about them. View Google Maps Thanks guys, well come again! The waiting staff were nice and friendly. But wait, OOH the food. They should be utterly ashamed. Map updates are paused. View 743 reviews. My brother likes scallops so took the other half and he had to spit it out aswel. Thats what I call a bargain, it was lovely I had arossini sauce which was not a marsala sauce as I know it but was very nice anyway. Absolutely disgusting cars blocking all the path. Can a gluten free person get a good meal at this restaurant? He came back with a note pad threw it on the table and said you have to do a bank transfer & pointed to the bank details on the pad, said fair enough just wanted to pay and leave,.waiter then stood over my shoulder watching me entering passwords for my online banking, found this really uncomfortable and had to keep moving my phone to protect my details and he kept moving to see what I was doing, he was just rude and made me feel like I was trying to bump paying my share of the bill, he was getting impatient as I set up the transfer, not my fault, restaurants problem, his attitude was totally acceptable, once payment went through He then looked at my phone 3 times to check I had paid.
Famous Helicopter Crashes,
Rostam And Sohrab Moral Lesson,
Articles S